ABOUT US
Contact Us – SOVÉA™
We’re here to help! If you have any questions about your order, our IPL device, or anything else, reach out through one of the channels below.
1. Email
Customer Support
liveon.closure@gmail.com
Monday – Friday 09:00 – 17:00 CET
We reply within 24 hours on business days.
2. Mailing / Company Address
SOVÉA™
Ebweg 37
2991 LS Barendrecht
The Netherlands
Not a walk-in return location—please request a prepaid return label via email first.
3. Callback Request
If you prefer to talk by phone, include your number and the best time to reach you in your email. Our team will call you back during office hours.
4. Quick Answers
Need information fast? Check our FAQ page for details on shipping, payments, returns and product use.
5. Business & Influencer Partnerships
Interested in collaborating? Email liveon.closure@gmail.com with the subject line “Collab” and a brief introduction. We’ll respond within three business days.
SOVÉA™ – Cool Light, Smooth Skin.